Our End-To-End Process

At ReFood, clear transparency is essential.

When you trust a business with your food waste, you deserve to know exactly what happens to it. That's why we offer a complete end-to-end process, managing every stage of the journey from collection through to renewable energy generation and fertiliser production.

From the moment food waste leaves your site, it remains within a fully managed ReFood service framework.

At ReFood, <span>clear transparency</span> is essential<span>.</span>
Complete Control and Traceability at Every Stage

Complete Control and Traceability at Every Stage

The process begins with our collection fleet and dedicated operational teams, supported where needed by trusted logistics partners operating to ReFood's service standards. Our vehicles, drivers, and scheduling systems ensure collections are carried out safely, consistently, and in line with agreed service levels. Our process gives customers confidence that the first step is reliable, accountable, and fully managed under the ReFood service model.

Once collected, food waste is transported through our UK-based anaerobic digestion network, comprising in-house and approved partner facilities operating under ReFood management and oversight. Because we control how waste enters, moves through, and is processed within this network, we can ensure where it goes, how it is treated, and what it becomes. This level of operational control is rare in the waste sector and is central to our ability to offer full traceability and consistent quality.

Through anaerobic digestion, food waste is converted into renewable energy and nutrient-rich fertiliser. The energy generated is supplied to homes and businesses, supporting the transition to cleaner power. The fertiliser produced by ReGrow is certified to PAS110 standards, ensuring it is safe, regulated, and suitable for use on farmland. It is then used to support soil health and grow future food crops, returning nutrients to the land and completing a true circular process.

Managing your waste efficiently and legally

Throughout the entire journey, we operate in full compliance with Animal By-Products (ABP) and environmental regulations. Audited controls, documented chain of custody, and complete traceability ensure food waste is handled responsibly at every stage. For customers, this means reduced risk, regulatory assurance, and confidence that their waste is managed correctly from start to finish.

By managing collection, transport, processing, and end-use, we deliver a genuinely closed-loop system. With ReFood, food waste is removed and transformed through a fully managed process that delivers measurable environmental, operational, and commercial benefits.

Managing your waste efficiently and legally

Get Started with ReFood

A simple way to start turning your food waste into renewable energy.

01

Get in Touch

Contact ReFood today via phone (0800 011 3214), email (info@refood.co.uk), or our quick enquiry form. Tell us about your business, food waste volume, and any specific needs (e.g., space constraints or collection frequency). Our team provides free, no-obligation advice tailored to your site.

02

We Set Up Your Service

We design a flexible collection plan that fits your operations, whether it's clean bin swaps (sanitised 240-litre bins or smaller caddies), bag collections for tight spaces, or bulk options for larger producers. No bin rental fees, no hidden charges. We ensure full compliance with regulations, including Animal By-Product rules, and handle everything with traceability and hygiene in mind.

03

Reap the Benefits

Your food waste is collected reliably on your schedule and processed through our closed-loop anaerobic digestion system. It turns into renewable energy (to power businesses and communities) and nutrient-rich bio-fertiliser for farms, diverting waste from landfill, reducing your carbon footprint, and supporting sustainability goals. Enjoy hassle-free service, transparent reporting, and the satisfaction of turning waste into a resource.

Making a change, one collection at a time.

  • The concept was straightforward and simple. Very easy, and in the 5-years we've worked with them, it's been fantastic.

    Nuno Cesar De Sa

    Hotel Manager, Rudding Park

  • ReFood was great, setting us up with our regular collections and sorting us out with an ideal solution for our needs. The collections are reliable, and it's great to know our waste produce is being given a new life as a greener energy source.

    Matthew

    Operations Manager, York Coffee Emporium

  • Having used this service now for 6 weeks, I have to say we've been very happy with ReFood. Ebony had handled all administrative aspects perfectly, and the collection of bins has been faultless.

    Jon Smithells

    Six Poor Folk, Cafe Bar Bistro

  • The service so far has been efficient. Good communication, as a busy cafe when food waste comes back you don't feel as bad knowing that it's getting recycled.

    Marigold Cafe Knaresborough